Agency events
Not everything on a calendar is a client visit. Trainings, office closures, all-staff meetings, a paid lunch — this is where that goes, on the calendars of the people it actually applies to.
Creating an event
Use + Event on the Schedule page.
- Title and optional details.
- All-day or timed. All-day events can span several days; timed events are a single day (if you need a timed thing on several days, use Repeats).
- Repeats — the same weekly and monthly patterns as recurring sessions, capped at 52 occurrences.
- Who it's for — see below.
Who it's for: role groups and specific people
You can use both at once.
Role groups — "All Practice Managers", "All Supervisors", "All Admins", "All Service Providers". These stay live until the event starts: if someone is hired next week and matches the group, the event appears on their calendar too. That's the point of choosing a group rather than picking names.
Specific people — search and pick individuals. An explicit pick always wins over a group rule.
An event with no audience is just yours. Nobody else sees it and nobody is notified. It's a perfectly good way to block out your own time.
Staff members without an assigned role aren't matched by any group. If someone needs to see the event and isn't showing up in the audience, add them by name.
What people see
- All-day events sit in a pinned strip above the hours, so they stay visible while you scroll through the day.
- Timed events appear in the grid beside sessions, in slate — visually distinct from the service colors used for client work.
- The month view tints every covered day, and keeps that tint readable even on today's highlight.
- Past events are dimmed, the same way past sessions are.
An event and a client session can sit on the same hour, and FCR doesn't warn about it. A company lunch overlapping someone's visit is normal life, not a conflict to resolve.
Who gets told
Creating, changing, or cancelling an event notifies everyone in the audience except the person doing it. You don't get notified about your own action, and a personal event with no audience notifies nobody at all.
Changing the audience later
While the event is still in the future, FCR keeps the audience current on its own, once a day: someone newly matching a role group is added and told; someone who no longer matches is quietly removed (no "you've been uninvited" message).
Once the event starts, the audience is history. It stops changing — who was invited to Tuesday's training is a fact about Tuesday, not something that keeps drifting afterward.
Editing and cancelling
Only the creator or a supervisor, practice manager, or admin can edit or cancel an event. A staff member can't remove something a supervisor put on their calendar.
Cancelling removes the event from everyone's calendar. The record of who was invited is kept.
Frequently asked questions
Can I make a multi-day training with specific hours each day? Not as one event — a multi-day event has to be all-day, because "9am–11am" has no honest meaning on the middle day. Use Repeats to create one timed occurrence per day instead.
I added "All Service Providers" but someone is missing. They may not hold that role. Add them by name — an individual pick always applies.
Someone was hired after I created the training. Do they get it? Yes, as long as they match a role group you chose and the event hasn't started yet. They're added automatically and notified.
Why didn't I get a notification for the event I just made? You're the one who made it. FCR doesn't notify you about your own actions.
I'm looking at another staff member's schedule — whose events do I see? Theirs. A worker's schedule shows the events they were invited to, not yours.
Need help with something this guide didn't cover? Contact support and we'll walk you through it.