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Welcome to FCR

FCR (Family Case Registry) is the case management system your agency uses to run its DCS-contracted work end to end — from the day a referral arrives to the day you bill for the services you delivered.

If you've worked in Case Management PRO before, FCR is its replacement. The work is the same; the tool is built specifically for Indiana DCS service providers.

What FCR is for​

Your agency receives referrals from DCS, delivers services to families, documents that work, and bills DCS through KidTraks. FCR is the single place where all of that happens:

  • Families and referrals — the people you serve and the DCS authorizations to serve them.
  • Clinical documentation — every note, assessment, plan, and report, organized by where it falls in the work.
  • Scheduling — the sessions you have coming up.
  • Supervision — review and approval of clinical work, plus clinical supervision sessions.
  • Billing — turning approved, delivered services into KidTraks-ready exports.

The clinical lifecycle​

FCR organizes documentation around the same five phases you already work through on every case:

  1. Intake — establishing the family and the referral.
  2. Assessment — standardized instruments and evaluations.
  3. Planning — treatment plans, safety plans, and reviews.
  4. Intervention — progress notes, visitation notes, group notes, monthly reports, and crisis documentation.
  5. Closure — discharge and recap.

These aren't steps you finish and leave behind. On a real caseload, you're in several phases at once across different families — and FCR is built to reflect that.

Your agency's own space​

Every agency works inside its own private FCR address — youragency.myfcr.org — and only ever sees its own families, referrals, and staff. Your work is sealed off from every other agency on the platform.

New to the system?

Start with Logging in & your account, then read Understanding your dashboard and Your role in FCR. Those three articles will get you oriented in about ten minutes.